Contactless Check-in Now Available

UPMC Children’s Community Pediatrics (UPMC CCP) now offers pre-registration and contactless check-in from your smartphone or tablet for your upcoming appointments!

For a quick check in process that reduces time spent in the waiting room, you will receive an email and text message from us 3 days before your appointment asking you to pre-register. Please complete all the requested information before arriving for your appointment, if possible.

You will receive another message 20-minutes before your scheduled appointment. When you arrive at your doctor’s office, please click the link to check-in, which lets us know that you have arrived. Please make sure you are at the office location before checking in from your smartphone or tablet.

Frequently Asked Questions

Who receives the check-in text message?

The check-in link is sent to the cell phone number we have on file for your child. If someone else is bringing your child to the their next appointment they will not automatically receive the check-in link. You are still able to complete contactless registration by calling our office from your car when you arrive.

When should I click the check-in link?

Please do not click the check-in link until you have actually arrived in the parking lot. Clicking the check-in link tells our staff your child is ready to proceed to an exam room.

Do you have a same-day appointment and didn’t receive the pre-registration messages?

You will be able to complete contactless registration upon arrival by calling the office from your car. Make sure your contact information is up-to-date by calling your UPMC CCP office or by updating your information in your MyUPMC portal or by downloading the MyUPMC app.

Is this service available for practices located in central Pennsylvania?

Unfortunately, this service is only available to patients of western Pennsylvania practices right now.

How can I opt out of receiving Contactless Check-in emails and text messages?

In order to opt out of receiving the registration emails, you will need to click unsubscribe at the bottom of the email.

To opt out of receiving SMS messages, please send a reply text message with the word ‘STOP’.

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