Skip to Content
Video Visits Available Wherever You May Roam
Video Visits Available Wherever You May Roam

Video Visits Now Available Whenever You May Roam

Whether your child is away at college, traveling with a sports team, or on a family vacation, UPMC Children’s Community Pediatrics is here to provide care wherever your child may roam.

Video visits offer convenient, quality care without out-of-network costs – all while giving your child access to the same UPMC Children’s Community Pediatrics care team they know and trust…day, night, or weekends.

Care During Regular Business Hours

Access your practice’s care team via a video visit – now available anywhere in the United States. It’s easy – just call your regular CCP office to schedule a video visit.

After-Hours Care

With UPMC Children’s AnywhereCare, your family now has 24/7 access to a trusted pediatric care provider from UPMC Children’s Express Care. Get treatment for common illnesses and minor injuries, all from the comfort of your couch. Get started or log in to your patient portal.

MyUPMC

To participate in a video visit, you will need the following:

  • A MyUPMC account with proxy access for your child. Proxy access allows you to manage your child's care through MyUPMC. Learn more about MyUPMC.
  • Access to a mobile phone or tablet
  • Download the free MyUPMC app installed on your device
If you have multiple children, you can add them all to your MyUPMC account to access their information easily. 

Download the MyUPMC app.

You will use the MyUPMC app for your child’s video visit. Be sure to download the app after you have created your account. Login and ensure you can access the MyUPMC app from your device to have a smooth video visit.

Download HealthBeats from the Apple Store

Call the MyUPMC Support Line at 1-833-298-7320 if you have any questions or need help.