Patient Relations

At CCP, we value hearing feedback from our patients and their families in order to improve our offices and services. Below you will find several different ways to provide us with your suggestions.

Patient Surveys

Our Patient Advocacy Committee was specially developed to improve the patient experience at CCP. To do this, we need to hear from you. We will be conducting regular surveys to learn from our patient families. The results of these surveys will drive new initiatives and enhance the patient experience at each visit. Check back soon to access a link to our latest survey.

Give Us Your Feedback

Should a concern about your experience at CCP arise, please discuss it with your child’s pediatrician.

If the concern remains unresolved, please email your concern to our Director of Clinical Operations at ccpconfidential@chp.edu. We will investigate your concern and provide you with a response. Contacting the Director of Clinical Operations will not negatively affect your care.

If you believe CCP has not adequately addressed your concern about care or safety, you may contact outside resources, such as The Joint Commission’s Office of Quality Monitoring at 1-800-994-6610 or complaint@jointcomission.org.