Children's Community Pediatrics is an affiliate of Children's Hospital of Pittsburgh of UPMC.
CCP is the largest pediatric and adolescent primary care network in western Pennsylvania with more than 150 board-certified pediatricians.
Children’s Express Care provides walk-in, after-hours care by board-certified pediatricians on evening and weekends.
Gain helpful insights from our pediatric providers on caring for your newborn.
Use these resources for helpful advice.
Review FAQs on common injuries and illnesses.
Learn about common newborn care from our board-certified pediatricians.
For Angela’s family, a routine well visit and a close examination changed their son’s life.
Julie is always thrilled to have a knowledgeable, sweet nurse answering her questions and concerns.
Mike’s family is always blown away by CCP’s exceptional care.
CCP is asking our patients and their families to share their best stories of care with us.
CCP received The Joint Commission’s Gold Seal of Approval® for ambulatory health care and primary care medical home.
Interested in a career at CCP?
At UPMC, our vision is putting our patients, health plan members, employees, and community at the center of everything we do and creating a model that ensures that every patient gets the right care, in the right way, at the right time, every time. We also believe that transparency is critical. We want to help our patients and their families see how we capture the patient experience at UPMC.
UPMC measures many aspects of our patients' experiences. We work with an independent patient satisfaction company, Press Ganey, to distribute our surveys. For more than 25 years, Press Ganey has been the industry's recognized leader in health care patient satisfaction. Press Ganey works with more than 10,000 health care organizations nationwide, including 50% of all U.S. hospitals, to improve clinical and business results.
Patients treated by UPMC physicians and advanced care providers are randomly chosen to fill out our patient satisfaction surveys. Surveys are offered by email and give patients a chance to give feedback about their experience with their provider. Each year, almost 180,000 of UPMC's patients respond. Results are shared with departments and individuals for continuous opportunities to improve care.
The survey is based on outpatient office visits with the patient's physician and advanced practice providers... On behalf of UPMC, Press Ganey administers the Clinician and Group Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) survey, developed by the Agency for Healthcare Research and Quality, for use in medical practices across the country. Press Ganey also sends surveys to our other services such as hospital stays for our adult and pediatric patients, but these results are not yet shared online. The surveys asks our patients to measure how well their provider communicated, listened, and showed courtesy and respect toward them. Results are used to evaluate patients' overall perception of care and help us find areas we can improve or recognize our physicians and advanced practice providers.
Survey ratings and patient comments are shared on this website for the benefit of our patients, physicians, and advanced practice providers. At UPMC, we continually look at patients' feedback and ratings to evaluate patients' overall perception of care and help us identify areas we need to improve, or recognize excellent care provided by our providers and staff.
Star ratings are based on patient responses to six questions about interactions with the provider.
We post all comments from the surveys except for comments that are libelous, slanderous, profane, irrelevant, or that may risk the privacy of a patient.
This can be for several reasons, including:
At UPMC, we require a minimum of 30 surveys before we post results to ensure that the rating is statistically reliable and a true reflection of patient satisfaction.
You must have had an outpatient visit with a UPMC provider to be selected to receive a survey. This ensures that the results are only from patients who have actually been treated by that provider.
Patient names are not displayed through the online ratings and commentary reviews. All personally identifiable information is removed and not displayed online.
Launched in 2014, UPMC.com/QualityMeasures displays clinical outcomes for several areas, and new outcomes are added regularly. Visit the site to see how UPMC compares to the national.
With MyUPMC, you can easily manage your child’s health online. Through this free online portal, you will have 24/7 access to your child’s medical record. Learn more.
By visiting Children’s Express Care, our after-hours clinic, your child will receive the same specialized pediatric care you’ve come to expect from your CCP pediatrician. Open conveniently on evenings and weekends, your child can receive care for minor injuries and illnesses when your pediatrician’s office is closed for the day. Learn more about our services or find a location near you.
In the case of a serious emergency, call 911 or go to the emergency room.
Paying your bill has never been easier. CCP offers you an easy and secure method for paying bills online through UPMC’s Pay My Bill website. Pay My Bill Now.
For questions regarding your billing statement, please call the CCP Billing Office at 1-888-857-7646 or email CCPBilling@chp.edu.
Are you passionate about caring for children? CCP offers the opportunity for you to apply your unique skills in pediatric medicine and to make an impact on children’s lives.
We are seeking candidates for full-time, part-time, casual, and temporary positions at our locations throughout 12 counties in western Pennsylvania.
To apply, visit the UPMC Careers website.
Children’s Community Pediatrics
Administrative & Billing Office
Pine Center, Suite 450
11279 Perry Highway
Wexford, PA 15090
For administrative inquiries, please call 724-933-1100 or 1-888-857-7646.
Should a concern about your experience at CCP arise, please discuss it with your child’s pediatrician. If the concern remains unresolved, please email your concern to our Director of Clinical Operations at firstname.lastname@example.org. We will investigate your concern and provide you with a response. Contacting the Director of Clinical Operations will not negatively affect your care.