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UPMC Children's Community Pediatrics is asking our patients and their families to share their best stories of care with us.
UPMC Children's Community Pediatrics received The Joint Commission’s Gold Seal of Approval® for ambulatory health care and primary care medical home.
UPMC Children’s Community Pediatrics is part of UPMC Children’s Hospital of Pittsburgh, ranked 8th in the nation overall by U.S. News & World Report’s 2019-2020 Honor Roll for Best Children’s Hospitals.
Doctor
Listens Carefully
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Provides Information
Explains in a Way You Understand
Pediatrics
MD, University of Pittsburgh School of Medicine Pittsburgh, PA, USA
University of Pittsburgh School of Medicine Pittsburgh, PA
UPMC Children's Hospital of Pittsburgh
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 106
Bedside manner leaves much to be desired.
good
dr. Freidlander is always kind, knowledgeable, understanding, and informative at every visit. I have a son who has asthma and I recommend having Dr. Freidlander to anyone I talk to about pediatricians.
We love Dr Friedlander! He takes good care of our boys!!
I very much appreciate the advice for my child's eating issues. We haven't seen Dr. Friedlander offer but since he was seeing sick patients we had the opportunity when my child came down with an illness. During his visit with my son and husband he listened to our additional concerns with my son's continuing eating:food issues. I can't thank him enough for listening and providing advice outside of the typical "he'll grow out of it/only provide one meal and he'll eat if he's hungry enough" which is the advice we received from other doctors previously. I am so appreciative of the information and guidance and already have my child scheduled to see a food therapist.
wonderful care as always!
He was took the time to listen then also thoroughly explained everything.
Dr. Friedlander has been the best doctor we have had an experience with in the past 7 years of seeing pediatricians. This was our first visit with him, he thouroughly knew about the history of this child and my other children. He explained everything, was never rushed, and seemed like he actually cared.
we love seeing dr. friedlander. he always takes the time to listen and is relatable as a person too.
We love Dr. Friedlander but this is the second time in a row we've had to wait over thirty minutes after our appointment time to see him. He gives us so much attention that I assume he is chronically late with patients. Please schedule few patients per hour with him. Our boys love him and will continue to request him but waiting for 45min with a sick 22 month old is near impossible.
Had a great visit. listened, answered all questions
we love Dr Friedlander
Both of my children have been under the care of this provider, as well as others in the office, since birth. We are always pleased with the provider.
Coming to the doctor with a sick child is never a fun experience, but Dr. Friendlander makes it comfortable for both my child and me. He takes time to talk about their favorite things making them feel more at ease.
We really like Dr. frielander he's always good with my kids.
We love Dr. Friedlander
dr. friedlander is a great doctor. We have never had a bad experience with him. he's not only concerned with getting my child better, he's also concerned with her Comfort during the process. he also provided little tips for us. great doctor!
I am always please with Dr. Friedlander and the care he provides
Only bad was the wait, appointment was at 10am, arrived at 9:45am, taken back to room at 10:15am and seen at 10:35am.
I find this doctor rude and condescending. I feel he thinks he is the end all say all in regards to my child. He has a terrible approach of discussing things and talks at you not with you.
I have two sons ages 6 and 4 1/2. Dr Friendlander has been their regular pediatrician for all of their lives , because the kids enjoy seeing him and we trust the care he provides. He takes time to go over whatever questions we have and always provides solid feedback.
I feel very comfortable bringing my children in to see Dr. Friedlander as I know that he will provide them with the best care possible and he respects my feelings/concerns when it comes to my children.
Wonderful provider! Takes the time to listen to my concerns.
We love Dr. Friedlander!
I really enjoy our visits with Dr Friedlander. Would definitely recommend !
Dr. Friedlander is one of the best providers. I like that he talks to me as an adult vs a child. But he always explains things thoroughly and in language that I can understand.
love Dr.Friedlander! by far the best Doctor at the practice!
We love Dr Friedlander-request him. He is smart, knowledgeable, attentive, and relates well w patients and parents.
Dr. Friedlander is very knowledgeable and informative regarding my child's development. He gives me information on what to look for in the upcoming months as well. He is always friendly and efficient.
Dr. Friedlander saw us immediately upon arrival for walk-in hours. He was friendly and easy to understand. He also made me feel at ease about the issue my son was having. He seemed to be in a hurry, and I felt a little rushed. Although I think Dr. Friedlander could have listened a little bit more, he did answer my questions to my satisfaction.
love dr Friedlander. his gentile and understanding approach is very comforting. he has a vast knowledge and I always rest assured that we are in great hands with him.
We see Dr. Friedlander for all of my boys well child exams. They are very comfortable with him. When they are sick, they ask if they can go see him.
My son receives excellent continuity of care from Dr. Friedlander.
we love Dr friedlander!
very attentive and patient, did not seem in a rush to get out. affirmed my kids' behavior which is very encouraging!
Dr. Friedlander is an excellent doctor. My children are always very at ease with him and he explains things to them very well.
always very pleased w attention and care by this group practice!
I brought my son in as he'd been coughing for 9 days, and 2 kids in his classroom had pneumonia. I felt like I was sort of dismissed. He said it sounded like it was an upper respiratory infection. He did listen to my child's lungs, but said they were fine. The next day my son started vomiting and spent the next 2.5 days barely eating or drinking. I found out at the ER the next day that my son had pneumonia. I just wish he had taken my concern about this illness being in my son's classroom more seriously and listened hard. If this had been found Friday at my appointment, it could have saved my son a great deal of pain and strife.
Dr Friedlander is wonderful with my teenage son. We always feel like we were listened to and he very thoroughly evaluates any issues. I always leave feeling nothing was missed.
All of the doctors, nurses, and staff are exceptional at community pediatrics south.
Great experience! Quick appointment time and examination.
Excellent
I thought Dr. Freelander was excellent. this is the 1st time we have seen him at this location he is usually at another
Dr. Freelander was fantastic with my son. he asked him questions he could answer & spoke to him with respect, not talking down to him bc he is a child.
Really takes his time with the patient and cares for their well being- and even beyond that- the family as a whole.
Dr. Friedlander is always wonderful. He is knowledgeable, helpful, and relates well to me and my child.
I fully trust the medical care that my children receive with Dr. Friedlander. When anyone asks for a recommendation, I always recommend the CCP Bethel Park office and specifically Dr. Friedlander. He is prompt but thorough, provides information in an easy to understand manner and does not belittle any concerns that I may have.
We love Dr. Friedlander...he is thorough and caring. He is the BEST!
Dr. Friedlander was fantastic, very personable and knowledgeable - definitely a huge help during our first few days as new parents.
we love Dr friedlander! He takes time to listen to concerns and answers questions thoroughly.
Dr Friedlander is fantastic. He is extremely patient in answering any questions we have and taking he time to explain things. We never feel like we are being rushed while we are there. We are so glad we found him.
It is always a pleasure to be cared for by Dr. Friedlander.
I have always admired this office for their organization. I have never had a problem getting paperwork, with insurance or any other office issue compared to other offices (for myself). Dr. Friedlander is an awesome Dr. though we have seen almost all of the other Drs in this office and I like them all. We have been going here since my children were 5 months old and they are now 11. We will stay as long a possible.
Dr. Friedlander is a wonderful doctor. My daughter has had a few skin issues over the last year and he always takes care of her or refers us to the right person. I know my kids are always in good hands with him and I always trust his decisions.
Awesome staff and doctor
Dr. Friedlander answered my questions patiently and was very responsive to messages. Thank you.
The doctor took time to examine my daughter and answer my questions. I was very pleased with the level of care provided.
Dr. Friedlander is an amazing ped. I've reccommended him to several friends. He cares, listens and always thoroughly explains what's going on with my child.
Dr. Friedlander took his time to ask my daughter pertinent questions and he answered all of our questions. He he was very focused on my daughter's care.
we.love him
Excellent provider.
Very straight forward and friendly, but sometimes I want to be able to have more of a conversation about my child's health instead of just being told the right way. Would like to discuss options even if we disagree.
excellent and knowledgeable provider as always
Dr. Friedlander has been amazing over the 6 months we've been taking our infant daughter there. We are first time parents and have read and heard no shortage of things you should and shouldn't do. He always takes the time to talk to us about what the real answers are and explain why that is. He takes as much time as necessary to answer all our questions, responds quickly to our online questions that we submit under MyUPMC and we never feel like we are being rushed out. He is exactly the type of provider we were hoping to find.
Dr. Friedlander has been excellent - I have a 4 month who is my first child and he has been very patient with all of my "first time parent" questions
Dr. Friedlander is our preferred provider at this office. I appreciate his demeanor, his thoroughness, and his explanations.
friendly
I think he is knowledgeable and a good Dr.but he he speaks so fast, I don't get what he explain to me.
My son is always excited to go see Dr. Friedlander :) He knows if he isn't feeling well, that Dr. Friedlander will help make him feel better.
We love Dr. Friedlander. Gets the children involved in their visit, which is nice too.
dr friedlander is the best doctor I have ever seen he takes his time answer questions knows his information and facts. can tell he stays updated on education and info in health care. I moved and he without me asking provided suggestions to new pediatricians for my children. helped me find new ENT in my area. we had to change our appointment and he made time in his busy day for both my children. I am very sad to leave his practice and move away. I would recommend him to every one.
we had a very pleasant and informative visit with Dr. Freidlander. He answered all of my questions and all of my daughter's questions.
I had a well visit scheduled for my younger child when my older son woke up with a sore throat. I called to see if I could. ring both children and after checking with Dr. Friedlander, the nurse called back and stated that I could. This saved us so much back and forth traveling and time, I truly appreciate the Doctor's willingness to be so flexible.
The Doctors and staff and CCP have always been great. I trust in them completely when it comes to the health of my children.
Dr. Freidlander was outstanding.
We used to see Dr Frieslander at the Bethel Park office and have since moved so we were so excited he was in our Peters office the day we were there. He's one of our favorites!
dr. fried lander is the best doctor we have seen for both of our kids!
I was very pleased with how the doctor interacted with my children and took the time to address each concern I had. I never felt rushed and my children were comfortable with the doctor.
dr friedlander was very attentive and quick with his services and had helped my son with his new onset respiratory issues.
The doctor came across dismissive and arrogant. He didn't spend much time truly listening and calming our worries about the flu. I trust his medical expertise, but his bedside manner was very off putting.
I am very happy with the time and care the doctor always spends with my child. he really gets to know him and makes him feel comfortable
Our provider takes time to ask my son questions and listens carefully to his answers. My children enjoy seeing him.
I specifically request Dr. Friedlander as my child's HCP for office visits because I feel that he is very observant when looking at the child as a whole, very clear when explaining developmental stages and provides insights/assistance when necessary.
We are grateful for Dr. Freidlander's expertise and kindness. He is exactly what I want in a pediatrician.
Dr. Friedlander is wonderful!!
this was our first experience with Dr. friedlander and we were very impressed. very relaxed and casual, conversational, and knowledgeable about what he needed to know. both to myself and my son.
friedlander is awesome. he listens and explains everything very well. truly trust his medical opinion.
He is a very wonderful doctor! He always takes time and love with my daughter or son!
Dr. Friedlander is the only Doctor I take all my boys too!
I came in through the walk in clinic hours. Had to wait a little while to be taken back to an exam room but Dr. F was waiting for us.
Eric was amazing and I want my child to see him EVERY time!
i love this office and the people. always so friendly and professional.
We love this office and all staff and doctors. We switched from another practice and it is the best decision we could have made.
very pleased with the car we receive here
Dr. Friedlander is our favorite. He always asks about my other children. He genuinely cares for his patients.
I was concerned about how my son was dealing with his Grandmother's recent death. At his well visit, Dr. Friedlander talked to my son about grief and what my son was going through. He shared his own personal experience letting my child know he wasn't alone. After his head to toe assessment, Dr. Friedlander then shared some information about Math quizzes with my son because Math is his favorite subject. My child left the appointment feeling good and I left feeling reassured that he was in good hands and that he is on track with his grieving. It is such a relief to know we have Dr. Friedlander to turn to if ever we have questions about our children's physical and mental wellbeing.
Dr Friedlander always makes us feel welcome and comfortable. When our oldest was born we saw a lot of doctors. He was the first that felt like he actually was listening to me and cared. I have recommended him a million times and always will. We truly couldn't ask for a better or more caring doctor.
I have been with this specific doctor for eleven years now. I love this office and this doctor. The only reason we changed was because my daughter is now old enough to want a female doctor.
Dr. Friedlander is wonderful! Would highly recommend him to anyone!
We love dr. freidlander, so good with the kids and very easy to talk with and provides all information necessary
he was amazing. although we had a long wait he was fabulous and I was very pleased with his care and concern for my daughter!
We always get excellent care with Dr Friedlander. We are very happy at this practice.
Our family loves Dr. Friedlander and this entire practice. Excellent care!
Dr. Friedlander is an excellent provider. He listens and takes the time to address any concerns that I may have as a new parent. Even when I have tons of questions, he reassures me that it's okay and that my daughter's appointments are the perfect time to ask them. He's friendly, doesn't talk over me or down to me, and interacts positively with my daughter. I look forward to him providing care for her, for years to come.
Dr. Friedlander is an amazing doctor! He is an asset to your organization. He knew my son's medical history,as well as, his older sibling's. He may run behind on appointment times, but it's because he takes his time with the parents and child at every appointment. He's worth the wait - and is highly spoken of by the local moms!
With MyUPMC, you can easily manage your child’s health online. Through this free online portal, you will have 24/7 access to your child’s medical record. Learn more.
By visiting UPMC Children’s Express Care, our after-hours clinic, your child will receive the same specialized pediatric care you’ve come to expect from your UPMC Children's Community Pediatrics pediatrician. Open conveniently on evenings and weekends, your child can receive care for minor injuries and illnesses when your pediatrician’s office is closed for the day. Learn more about our services or find a location near you.
In the case of a serious emergency, call 911 or go to the emergency room.
Paying your bill has never been easier. UPMC Children's Community Pediatrics offers you an easy and secure method for paying bills online through UPMC’s Pay My Bill website. Pay My Bill Now.
For questions regarding your billing statement, please call the UPMC CCP Billing Office at 1-888-857-7646 or email CCPBilling@chp.edu.
Are you passionate about caring for children? UPMC Children's Community Pediatrics offers the opportunity for you to apply your unique skills in pediatric medicine and to make an impact on children’s lives.
We are seeking candidates for full-time, part-time, casual, and temporary positions at our locations throughout 12 counties in western Pennsylvania.
To apply, visit the UPMC Careers website.
UPMC Children’s Community Pediatrics Administrative & Billing Office Pine Center, Suite 450 11279 Perry Highway Wexford, PA 15090
For administrative inquiries, please call 724-933-1100 or 1-888-857-7646.
Should a concern about your experience at UPMC CCP arise, please discuss it with your child’s pediatrician. If the concern remains unresolved, please email your concern to our quality team at ccpconfidential@chp.edu. We will investigate your concern and provide you with a response. Contacting our quality team will not negatively affect your care.