UPMC Children's Community Pediatrics is an affiliate of UPMC Children's Hospital of Pittsburgh.
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UPMC Children's Community Pediatrics is the largest pediatric and adolescent primary care network in western Pennsylvania with more than 150 board-certified pediatricians.
UPMC Children’s Express Care provides walk-in, after-hours care by board-certified pediatricians on evening and weekends.
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Learn about common newborn care from our board-certified pediatricians.
New to having a child with disabilities, Lori became educated and confident in caring for her daughter by listening to Dr. Gotkiewicz’s explanations and expertise.
Julie is always thrilled to have a knowledgeable, sweet nurse answering her questions and concerns.
Mike’s family is always blown away by UPMC Children's Community Pediatrics’s exceptional care.
UPMC Children's Community Pediatrics is asking our patients and their families to share their best stories of care with us.
UPMC Children's Community Pediatrics received The Joint Commission’s Gold Seal of Approval® for ambulatory health care and primary care medical home.
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Doctor
Listens Carefully
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Provides Information
Explains in a Way You Understand
Pediatrics
MD, University of Pittsburgh School of Medicine Pittsburgh, PA, USA
UPMC Children's Hospital of Pittsburgh Pittsburgh, PA USA
UPMC Children's Hospital of PittsburghUPMC MercyUPMC Magee-Womens Hospital
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 37
This is a good facility with many options. I have a female who prefers female physicians. This is never an issue. The nurses are courteous and return calls promptly.
As usual, everyone at the office was polite, helpful, and very kind to all of us.
Dr. Watkins was kind, gentle, and courteous. she was very accepting of my large family and kind to each of my children. she encouraged me and did her best to make my little one feel comfortable during the exam. she was also helpful and reassuring regarding her care.
I wish the doctor was a bit more pleasant and took the time to explain the dosage of the medication that was prescribed not just tell me what she was prescribing and left the room. I wasn't sure if the visit was over or not.
always great service with the entire staff
Dr Watkins is a great doctor and always takes her time to listen to my son and my questions.
Because I was the father bringing in my son, I felt like the provider didn't take me as seriously as if his mother had been there. That being said, she did answer all my questions and concerns.
i will not schedule any other visits with Dr. Watkins, she's very short & no has no bedside manner.
good
scheduled an appt and somehow it was cancelled. staff worked to get my daughter seen and taken care of. very helpful as always.
Dr. Watkins is friendly and knowledgeable. She listens to your concerns and takes them seriously. She is a wonderful doctor
Dr Watkins was super sweet to Carson! he loved her
no problems at all .
Watkins entered the room and asked who smoked in the household. I told her no one and she proceeds to say that she smelled smoke and smells my child and says oh no he doesn't smell like smoke. I found this very offensive.
After seeing the doctor,my daughter commented on how nice she was. Very kind and very thorough. Would definitely see her again.
we had a great experience the nurses and doctor were great!
We usually see Dr Frederick for checkup but her schedule was full. Dr Watkins was a disappointment. she spent less than 15 min with me and I do not feel like she gave her full attention to me. I have had ongoing stomach problems and have been using lactaid. she didn't explore further with me and just blew it off and said it sounds minor and keep taking lactaid.
She was not at all nice to us. The way she spoke the us was not professional. I went for medical advice not parenting advice. She told me my child needs consequences for his actions. I haven't had good experiences at this office the past year. I'm looking to leave this practice.
Dr Watkins did not go over my medical history nor ask about my concussion recovery. She did not review my immunizations with me and I am not sure if I have all of the required ones for college. No one took my blood pressure or vital signs. the visit was very short less than 10 minutes for my annual exam.
Dr. Watkins is very rude. Her interactions with my son were less than pleasing. for the past several years we have avoided her because of this. However on this occasion, we needed the first available visit. it was a reminder not to see Dr. Watkins.
Dr Watkins is always patient and kind. She relieves any worries we might have when it comes to our son's health. This is especially comforting as a first time parent.
Dr. Watkins was fantastic with Albert. Thank you!
everything was good. She also directed me to another dr for concerns that I have for my daughter
This visit was an express care visit for my daughters swimmers ear. We were there on a Saturday morning and were seen rather quickly and treated quickly. Always a good experience at CCP.
Dr. Watkins is an outstanding pediatrician.
Dr. Watkins , was the first doctor to see my son after he was born. she is the only doctor we will take him to see. our doctor visits with Dr. Watkins professional, courteous and informative. we have never left with an unanswered question or concern. we consider it a blessing that we have Dr. Watkins to provide care to our son. He enjoys his visits and we are always grateful knowing we will be seeing Dr. Watkins. I am sure you know that your organization is privileged to have an associate who is caring and professional as Dr. Watkins is. We have been taking our son to see Dr. Watkins for over ten years and never had one bad appointment or one negative experience in all that time. It is always comforting and relaxing knowing Dr. Watkins will take the time to listen to all of our concerns patiently and answer every question.
Krista has been very helpful, thorough, and professional. She has answered all of our questions and was very gentle and careful with our newborn.
Dr. Watkins was very gentle with my daughter and was very helpful ! such a great doctor.
We love Dr.Watkins. She has been seeing my child since he was born and even though we moved about an hour away, we still make the trip in to see Dr.Watkins. She is a wonderful pediatrician and has always been very caring and helpful with anything.
dr Watkins is compassionate and patient. she spoke with me asking how I am doing. this indicates she remembers our family history. not put off by the older child with me.
Always a pleasure seeing Dr. Watkins. Each check up, she is always so sweet and informative with everything. I feel most comfortable with my daughter having her as her pediatrician.
the doctor told us my daughter's cough was related to allergies which she told us to use an over the counter allergy medicine for. A few days later our whole household came down with the same cough which leads me to believe it is related to a virus, not an allergy.
She was very nice and friendly .
Dr Watkins is good with parents and babies but has a hard time connecting with kids. she is of the opinion seen and not heard. which is fine but I feel like kids want to share and ask questions and that does not happen with Dr. watkins. in fact my daughter started to talk and Dr Watkins was like...ok see you next time. my daughter looked at me like oh well...Guess we are done.
other than the doctor telling us the results of the strep test she did not help us much. she left the room and we heard her go to the next patients room. we were not even aware she had finished with us.
didnt like brenda watkins, no personality not good w kids , will not schedule ever w her again!
Our child has ADHD and Dr Watkins is very in tune with his needs, and ours, when it comes to treatment. We feel we couldn't have found a better doctor for him.
With MyUPMC, you can easily manage your child’s health online. Through this free online portal, you will have 24/7 access to your child’s medical record. Learn more.
By visiting UPMC Children’s Express Care, our after-hours clinic, your child will receive the same specialized pediatric care you’ve come to expect from your UPMC Children's Community Pediatrics pediatrician. Open conveniently on evenings and weekends, your child can receive care for minor injuries and illnesses when your pediatrician’s office is closed for the day. Learn more about our services or find a location near you.
In the case of a serious emergency, call 911 or go to the emergency room.
Paying your bill has never been easier. UPMC Children's Community Pediatrics offers you an easy and secure method for paying bills online through UPMC’s Pay My Bill website. Pay My Bill Now.
For questions regarding your billing statement, please call the UPMC CCP Billing Office at 1-888-857-7646 or email CCPBilling@chp.edu.
Are you passionate about caring for children? UPMC Children's Community Pediatrics offers the opportunity for you to apply your unique skills in pediatric medicine and to make an impact on children’s lives.
We are seeking candidates for full-time, part-time, casual, and temporary positions at our locations throughout 12 counties in western Pennsylvania.
To apply, visit the UPMC Careers website.
UPMC Children’s Community Pediatrics Administrative & Billing Office Pine Center, Suite 450 11279 Perry Highway Wexford, PA 15090
For administrative inquiries, please call 724-933-1100 or 1-888-857-7646.
Should a concern about your experience at UPMC CCP arise, please discuss it with your child’s pediatrician. If the concern remains unresolved, please email your concern to our quality team at ccpconfidential@chp.edu. We will investigate your concern and provide you with a response. Contacting our quality team will not negatively affect your care.