Candace Shaffer

 Candace Shaffer
  Director of Practice Management
UPMC Children’s Community Pediatrics

Candace Shaffer serves as the director of practice management for UPMC Children’s Community Pediatrics.

Ms. Shaffer provides administrative oversight for UPMC CCP’s practice operations. In this role, she serves as a liaison between select UPMC CCP practices and UPMC CCP’s leadership team. Ms. Shaffer is responsible for strategic planning and growth at the practice level, staff development, and ensuring all practices operate consistently and meet UPMC CCP quality standards.

Prior to this role, Ms. Shaffer served as the director of training and practice development for UPMC CCP where she was responsible for Epic implementation, on-going systems management and training related to patient registration and scheduling. In addition, Ms. Shaffer managed technical support throughout the organization and supervised continuing education opportunities for UPMC CCP providers and staff. Ms. Shaffer joined UPMC CCP in 2006 and served as a client analyst for several years.

Prior to joining UPMC CCP, Ms. Shaffer served as an Epic trainer for UPMC and worked for the Hospital Council of Western Pennsylvania providing distance learning programs for hospital council members.

Ms. Shaffer earned her bachelors of science in business administration from La Roche College.